Problem

Retail chains with 50+ stores always face the challenge of managing employee operations and monitoring the performance of business tasks.

Non-conformance with quality standards and HQ requirements, non-transparent task execution tracking and process efficiency assessment, and workplace absence have a direct impact on sales, losses, and store write-offs.

Solution

We offer a platform solution that combines multiple technologies (BigData, AI, ML, IoT, CV, etc.) to manually and automatically generate requirements and checklists for each specific employee, monitor compliance with them, quickly collect feedback, analyze the key parameters in online mode, flexibly manage their incentives, etc.

The main feature of our solution is built-in artificial intelligence, which allows you to identify inefficient processes and hacking attempts, check the data trustworthiness, etc.

Result:

• Increasing the workforce efficiency by 15+% and setting the right KPIs;
• Reducing losses due to write-offs by 20%, 2% of almost-lost sales recovered;
• Improving the compliance with corporate standards by up to 30%;
• Increase the customer satisfaction by 15-20%

Implementation stages

PROJECT

Pre-project audit, discussion of goals and objectives, demonstration of the solution (3 to 5 days)

SCENARIO

Feasibility study based on the discovered customer issues (1 to 3 days)

PILOT PROJECT

Pilot implementation of the solution (1 to 3 months)

SCALING

Scaling and integrations