Problem

In big enterprises with a complex structure, large amounts of data, complex and distributed knowledge bases, etc. employees find it challenging to find the necessary information, which requires a lot of time, reduces the efficiency of business processes, and leads to loss of profit.

These challenges are most common for technical specialists (designers, engineers, and process planners), the tender department (collecting the experience and confirmations), and marketers. Ordinary employees have a low residual level of knowledge of corporate processes, rules, standards, best practices, etc.

Solution

Intelligent AI-powered search system and cognitive technologies to provide the most accurate and relevant search results by understanding the essence of the query: word morphology, abbreviations, specialized terms, etc.

Result:

• Accelerating data and document search by up to 80%
• Increasing the employee knowledge level by 30% or more

Implementation stages

PROJECT

Discussion of goals, objectives, and technical implementation approaches (3 to 5 days)

SCENARIO

Feasibility study based on the discovered customer issues (1 to 3 days)

PILOT PROJECT

Pilot implementation of the solution (3 months)

Scaling

Scaling